Privacy policy

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

We Collect Information During Two Main Situations:

  • Booking a Shipment: When you place a booking on our website, we collect basic information you provide, like your name and email address. This is necessary to process your request.
  • Browsing the Website: As you browse our site, your computer automatically sends us its IP address. This gives us general information about your browsing session, such as your operating system and browser type. It’s just how the internet works, not something we created.

SECTION 2 – CONSENT

How do you get my consent?

–  Transaction Information: The personal information you provide when booking a shipment, like your name and credit card details, is used only to process that specific transaction. We assume you consent to this use by providing the information.

–  Marketing and Beyond: We won’t use your information for anything else, like marketing, without first getting your explicit permission. This has never been our practice, and we don’t expect it to change. But rest assured, we’ll always ask before using your data for anything beyond processing your shipment.

How do I withdraw my consent?

Change Your Mind About Sharing Information? No Problem!

If you previously agreed to receive communication from CarCraze Shipping or allowed them to collect and use your information, you can change your mind at any time. Simply contact them at:

  • Email: info@carcrazeshipping.com
  • Mail: CARCRAZE SHIPPING LTD
    8655 CORONE ROAD
    EDMONTON, AB T6E 4P2
    CANADA

By contacting them, you can withdraw your consent for them to:

  • Contact you in the future
  • Continue collecting your information
  • Use your existing information
  • Share your information with others

SECTION 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Payment

Your Payment Information is Safe with Us

Mercury Transport prioritizes your security. When you make a payment on our website, your credit card information is encrypted using a robust standard called PCI-DSS. This ensures your data is protected throughout the transaction process.

We only store your purchase information for as long as it takes to complete your shipment booking. Once everything is finalized, your credit card details are deleted.

Industry-Wide Security Standards

All payment gateways we use adhere to PCI-DSS, which is a set of security requirements established by major credit card companies like Visa, Mastercard, American Express, and Discover. This ensures consistent and reliable protection for your financial information across various payment services.

SECTION 4 – THIRD-PARTY SERVICES

Here’s a summarized paraphrase of the Mercury Transport Privacy Policy:

What Information Do They Collect?

  • Personal information you provide while booking (name, email)
  • Your computer’s IP address while browsing the website (for general browsing info)

How Do They Use Your Information?

  • To process your shipment booking
  • They won’t use it for marketing unless you explicitly allow it

Can You Opt Out?

  • Yes, you can withdraw your consent anytime by contacting them

When Do They Disclose Your Information?

  • Only if required by law or if you violate their terms of service

Payment Security

  • They use industry-standard encryption (PCI-DSS) to protect your credit card information
  • They only store transaction data for as long as needed

Third-Party Services

  • They use third-party services for some tasks (e.g., payment processing)
  • These third-party services may have their own privacy policies, so be sure to review them
  • Your information may be subject to laws of the jurisdiction where the third-party service is located

Leaving the Mercury Transport Website

  • This Privacy Policy only applies to the Mercury Transport website. Third-party websites have their own policies.

 

Links

Our website might contain links to other websites. Clicking on these links will take you away from our site, and Mercury Transport is not responsible for the privacy practices of those external websites. We recommend reading their privacy policies to understand how they handle your information.

SECTION 5 – SECURITY

Your Information is Safe With Us

We take your privacy seriously. Here’s what we do to keep your information secure:

  • Safeguards in Place: We use reasonable precautions and industry best practices to protect your information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.
  • Encryption: When you enter your credit card information, it’s encrypted using secure socket layer technology (SSL) and stored with an additional layer of AES-256 encryption for enhanced security.
  • Following Standards: While no online transmission method is foolproof, we adhere to all PCI-DSS requirements and industry standards to keep your information safe.

SECTION 6 – AGE OF CONSENT

To use this website, you must be of legal age

By using this website, you’re confirming that you’re:

  • At least 18 (or the legal age of majority) in your state or province.
  • If you’re not of legal age, you have a parent or guardian’s permission to use the site.

SECTION 7 – CHANGES TO THIS PRIVACY POLICY

Keeping You Informed About Our Privacy Policy

  • We may update our privacy policy from time to time, so please check back regularly. Any changes will be effective immediately upon posting.
  • If we make significant changes, we’ll notify you here on the website. This way, you’ll always be aware of what information we collect, how we use it, and when we disclose it.
  • In the event that our company is acquired or merges with another, your information may be transferred to the new owners to ensure continued service.
  • Important Note About Mobile Information: We will never share your mobile data with third parties or affiliates for marketing or promotions. This applies to all mobile information except for text message opt-in data and consent. Your text message opt-in information will never be shared with any third party.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our office at info@carcrazeshipping.com or by mail at

CARCRAZE SHIPPING LTD
8655 CORONE ROAD
EDMONTON, AB T6E 4P2
CANADA

get in touch

Contact Info

MC-1623553-B
U.S.DOT No. 4206285
CARCRAZE SHIPPING LTD
8655 CORONE ROAD
EDMONTON, AB T6E 4P2
CANADA

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